Delivery Details
- All orders placed before 6pm will be despatched the same day, with the occasional exception of orders containing medicinal products. These occasionally require delayed despatch to ensure compliant delivery
- Scottish Highland, Irish and Island addresses are despatched on a 48 hour or 72 hour delivery service, but please contact us for clarification if required
- Goods are sent to the rest of mainland UK on a next day courier service for delivery by 5pm the following day
- We offer free carriage on all orders over £74.99 net to mainland UK addresses and over £149.99 net to Northern Ireland addresses
- Orders under these values will incur a £6.90 handling charge for Mainland UK addresses, and £10.90 for Northern Ireland addresses
- Scottish Highland and offshore island addresses are subject to different criteria due to higher delivery costs - please contact us for clarification
- If goods arrive damaged, please sign for the items as 'damaged' and notify us within 24 hours of delivery
- Cold chain products should be unpacked and refrigerated immediately upon arrival to maintain correct storage temperatures
- We are proud of the measures we have taken to ensure medicinal products are delivered to you in a safe and compliant condition. We adhere to strict and high standards in this area. As a result, you can be assured that the integrity of these products - and therefoe the safety of your patients - is uncompromised.