Delivery Details

  • All orders placed before 6pm will be despatched the same day, with the occasional exception of orders containing medicinal products. These occasionally require delayed despatch to ensure compliant delivery
  • Scottish Highland, Irish and Island addresses are despatched on a 48 hour or 72 hour delivery service, but please contact us for clarification if required
  • Goods are sent to the rest of mainland UK on a next day courier service for delivery by 5pm the following day
  • Our straightforward, sustainable packaging and postage charge applies to all orders. UK mainland and Isle of Wight £6.90, Northern Ireland & Scottish Highlands £14.90 and Offshore islands £29.90
  • If goods arrive damaged, please sign for the items as 'damaged' and notify us within 24 hours of delivery
  • Cold chain products should be unpacked and refrigerated immediately upon arrival to maintain correct storage temperatures
  • We are proud of the measures we have taken to ensure medicinal products are delivered to you in a safe and compliant condition. We adhere to strict and high standards in this area. As a result, you can be assured that the integrity of these products - and therefoe the safety of your patients - is uncompromised.